Our goal is to offer you the best shipping options. In order to do so, we clarified our shipping policy to avoid as much confusion as possible.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check, inventory check, and packaging. It usually takes one day or less to finish processing. However, we do not process on Sundays and Saturdays, so any orders that sent on Sundays will not be processed until Monday.
- Shipping time: This refers to the time it takes for items to be shipped from our location to the destination. International delivery usually takes about 4-10 business days. All US orders (excluding Alaska and Hawaii) are shipped within 1-5 days. However, shipping carriers are not available for delivery during Saturdays; any orders done on Saturday will be usually processed and shipped at Monday.
Any shipping and returning fees that isn't related to returning a faulty good or purchasing with free shipping is considered that of the customer.
All the tracking information displayed on our site (graciafashion.com) is that of the service of Aftership, an application that allows customers to track their orders with the tracking code. The tracking number can be used in the carrier's website directly.
There may be cases we may cancel your order due to the lack of inventory. In that case, we will send you an email that displays your cancellation.